You can also try it on a different laptop or another USB port to exclude the battery low problem. Be the first to review this item. Tried to change batteries, even downloaded drivers from your website, but nothing changes. I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems. If it is not working after changing the battery, try to turn the mouse switch off and on again. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected. It is brand new, I bought it from Amazon, how do I get a replacement?
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No Longer Available Update Location close. The mouse is 2.
Once I found the instructions, the installation was easy and it worked immediately. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. Check if your laptop recognizes the mouse or not in the Device Manager.
The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. The gfnius delivers exceptional dpi accuracy, with terrific cursor movement control for browsing documents or web pages. Please try to change a new battery first if needed.
If yes, there is no need 600x install a driver. You can also try it on a different laptop or another USB port to exclude the battery low problem.
How do I solve this? I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems.
Wireless Mouse – Traveler 6000X
What can I do? Unfortunately, we do not offer global warranty on our products. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. I’m a long time Mac user adding a laptop to my digital life.
Can you send me the driver? The mouse sensor data read performance will be impacted. S so that means no driver is required always check that package contents. The supported OS is always shown on the package. My laptop cannot detect the product and the cursor is not moving in Windows 7, why?
If you have any other questions, egnius customer support for assistance.
Mice : Genius x Wireless Mouse
Try to change the battery first. It is brand new, I bought it from Amazon, how do I get a replacement? If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. Tried to change batteries, even downloaded drivers from your website, genjus nothing changes. For newbies like me, it would help to have just a bit more install detail.
We appreciate your feedback for your Genius product user experience.
GENIUS MOUSE TRAVELER X WIRELESS
Be the first to review this item. I bought a Genius product seven days ago. The Pico receiver is perfect thanks to its small size; simply leave it in your notebook whenever you find yourself moving around the office. Rated 5 out of 5 by artist from We are glad to have this.
This particular wireless mouse was suggested for me. But if it is not a wireless mouse, the mouse is broken. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. However, it cannot be turned on anymore.